If you happen to be responsible for a fleet, you also happen to be responsible for the safety and well-being of all of the people that happen to be present inside that fleet, this includes your crew and the passengers as well. It is also your responsibility to provide your staff with the necessary training to deal with different sorts of crisis and emergencies that might occur during a flight, so that if the situation ever arises, your crew is trained enough to deal with the problem.
The biggest problem that tends to occur during airline emergencies and crisis is the lack of communication between the crew and the cell tower or base. This disruption in communication can make it difficult to get the necessary instructions and can even make it scary for the family members of the passengers that might be waiting on some kind of news.
In order to make sure that your crew is able to deal with most types of airplane crises, you not only need to train them in dealing with generic problems, but also guide them to deal with more specific types of problems that might occur as well. If you or your staff lacks that training, you can make use of online emergency response plans and crisis management systems. These systems will provide you and your staff with the necessary training when it comes to dealing with specific problems, and it also helps you design quicker plan of actions on the spot. If you happen to be interested, you can visit https://ace-response.com/ for their online programs which can help you train your staff, and help educate them so that they are able to become good respondents during any case of airplane emergency or problem that arises.